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All About Onboarding

What info we request from you, and why we request it!

Celeb avatar
Written by Celeb
Updated over 11 months ago

Completing your profile helps build trust in our marketplace, and will make it easier for you to rent, lend, and make the most of our social features!

  • First Name, Last Name, and Birthday are mandatory, and these will be required after you verify your email address

    • We will display your first name on your Profile

    • Your last name remains private, and will only be used for shipping labels and to reduce the risk of transaction fraud

    • Because you completing financial transactions on our platform, you should be over 18 to use it. We request your birthday to verify this

  • Adding a cover photo gives your profile page a personal touch on desktop

    • Cover photos are 4:1 aspect ratio, think of wide, landscape like images

  • Including a profile photo increases trust and makes it more likely to get good deals on items when you submit offers

  • Linking your socials adds clout and credibility, and is a great way to show off who you are

  • Listing your 3 favorite brands gives people an idea of your style, and helps us personalize recommendations

  • Sharing your phone number helps us get important messages to you quickly, such as notices that someone has rented an item, or that your package has been delivered

  • Adding your address helps us show items close to you, and speeds up the item listing process

  • Specifying your size and gender preferences lets us show you the clothes that are most likely to fit you

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