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All About Onboarding

What info we request from you, and why we request it!

Celeb avatar
Written by Celeb
Updated over 7 months ago

Completing your profile helps build trust in our marketplace, and will make it easier for you to rent, lend, and make the most of our social features!

  • First Name, Last Name, and Birthday are mandatory, and these will be required after you verify your email address

    • We will display your first name on your Profile

    • Your last name remains private, and will only be used for shipping labels and to reduce the risk of transaction fraud

    • Because you completing financial transactions on our platform, you should be over 18 to use it. We request your birthday to verify this

  • Adding a cover photo gives your profile page a personal touch on desktop

    • Cover photos are 4:1 aspect ratio, think of wide, landscape like images

  • Including a profile photo increases trust and makes it more likely to get good deals on items when you submit offers

  • Linking your socials adds clout and credibility, and is a great way to show off who you are

  • Listing your 3 favorite brands gives people an idea of your style, and helps us personalize recommendations

  • Sharing your phone number helps us get important messages to you quickly, such as notices that someone has rented an item, or that your package has been delivered

  • Adding your address helps us show items close to you, and speeds up the item listing process

  • Specifying your size and gender preferences lets us show you the clothes that are most likely to fit you

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